Either because you have forgotten it or to prevent a friend from taking advantage of your account behind your back, something that Netflix is trying to avoid, you may need to change your password and do not know how to do it. The streaming platform gives several options to modify your password. Here, we explain all of them step by step.
From the settings of your Netflix account
It is the simplest and most intuitive way to do it. This route will not help you if you have forgotten your password because, in that case, you will not be able to access your account. But if you want to change the password for security, this is the best and fastest method.
Once inside Netflix, access your profile from the avatar that appears in the upper right corner of the screen. When you click on this, a menu with several options will be displayed, and you must enter the one that says “Account.”
In that section, at the top right, you will see the option to “Change password” in blue letters. Once you click there, Netflix asks you to enter your old password and then type and confirm the password you want to have.
Through an email
If you have forgotten your Netflix password, this is the way to recover it. From the platform access page, where they ask you to enter your email and password, you must click where it says “Do you need help?”
This will direct you to a password change page, where you are given two options. You can choose to do it via email or text message. If you choose the first option, you will receive an email with a link after a couple of minutes.
By clicking on it, Netflix takes you to a page where you must enter and confirm your new password.
Through an SMS
Following the same steps as in the previous way, you can change your password through an SMS and not an email. By doing so, you will receive a code on your mobile phone that you must enter on the Netflix page before you can change your password.
What if you have forgotten your email?
It may happen that, in addition to your email, you have forgotten the email to which your Netflix account is linked. To solve this problem, you must go to the Netflix home page and click where it says “Do you need help?”. Once inside this page, you will see that a box appears below that reads, “I don’t remember my email or phone number.”
When you enter Netflix, it will ask for your name, surname, and the credit card associated with the account. Then you must click on “Search account,” and Netflix will be in charge of finding the necessary information for you to access. Once you have your email or phone number, you can change your password using the method that we have explained above.