How to Turn On, Turn Off, or Put Netflix CC Subtitles on my Apple TV

How can I turn on or put Netflix CC Subtitles on Apple TV? What steps do I need to follow to set up Netflix subtitles on my Apple TV? What are CC subtitles, and how do I enable them?

If you don’t know what Apple TV is and how it works, this is the new member of the Apple family. It is a digital receiver that aims to produce all kinds of multimedia content. This content can range from the Apple TV movie and series service to services such as iTunes, Youtube, Spotify, or Netflix.

Enjoying Netflix programming on your Apple TV is extremely simple. In addition, thanks to the advanced technology used by the Apple TV device, you can activate, deactivate or put the Netflix CC subtitles.

How can I turn on, turn off, or put Netflix CC Captions on Apple TV?

The first step in turning on, off, or putting Netflix CC Captions on your Apple TV is to download and install Netflix on your Apple TV. You can download the movie service after you set up your home network on the Apple TV device.

Next, you must enter your account with your email and password. With the help of your remote control or mobile device, you must go to the ‘General’ section. In this, a series of options will appear, where you must select ‘Accessibility.’

Once you are in ‘Accessibility,’ you can enter the ‘Enable and configure the optional subtitles for people with hearing disabilities’ menu. Another way this option can appear is ‘Enable and configure closed captions, CC or SDH.’ In this, you can choose the language in which you want the subtitles to appear.

In case you have a 4K generation Apple TV, you can additionally access the closed caption settings. Once you activate the subtitles for your Netflix programming, you can deactivate them by clicking on the ‘Deactivate’ box.Netflix on Apple TV

Steps to change the style of captions on your Apple TV

Once you have managed to put subtitles in any language and activate, deactivate or put them on your Apple TV device, you can change their style or appearance. This will depend on the type of Apple TV you have.

To change the appearance, style, color, and position of the subtitles in Netflix on your Apple TV 2 or Apple TV 3, you need to have an updated software version. This version must be 5.0 or higher.

You can start configuring these by accessing the ‘Settings’ section and clicking on the option called ‘General.’ In ‘General,’ a series of options will be displayed, among which you must locate ‘Enable and configure the optional subtitles for people with hearing disabilities.’

In this section, you can modify the style, typography, location (upper part of the screen or lower part). Remember to always save the settings once you finish editing.

If, on the other hand, you have an Apple TV 4K device, configuring the appearance of the subtitles is quite similar. The difference is that you need to have a tvOS 9.0 or higher level installed and running.

Among the novelties included in the Apple TV 4 is that you can customize the appearance of the closed captions. In addition to opacity, size, and shadow.

Frequent Problems

In case you cannot activate, deactivate or put the Netflix CC subtitles on your Apple TV, there are several solutions that you can apply. The main and most effective is the one recommended by the same Netflix company. 

This consists of restarting the home network. For this, you must disconnect your home network and the Apple TV device for approximately 2 minutes. Then you must reconnect each of the devices.

In the same way, it is advisable to restart your Internet service. To do this, you just have to turn off the modem and wireless router for another 2 minutes. In this way, when you enter Netflix again, the subtitles will have already been enabled.

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